77pd's Privacy Policy

1 Introduction and Scope

77pd ("we", "us", or "platform") provides a safe and reliable online gaming service for players in Bangladesh. This privacy policy ("policy") describes how 77pd collects, processes, stores, and protects your personal information when you use our website, applications, and related services ("services").

This policy applies to all individuals who visit our website, register an account, play games, make financial transactions, or use our services in any way. If you do not agree with any term of this policy, please refrain from using our services.

77pd always respects your privacy and is committed to keeping your personal information secure. We believe transparency and trust are the foundation of a reliable gaming experience.

2 Information We Collect

77pd may collect various types of information in different ways. The categories of information collected are described below:

2.1 Information You Provide Directly

Information you voluntarily provide when registering an account and using our services:

• Full name and date of birth (for age verification)
• Email address and contact information
• Bank account or mobile banking information (bKash, Nagad, Rocket — for transaction processing only)
• Identity verification documents (if applicable)
• Password and security question answers
• Support ticket and live chat messages

2.2 Automatically Collected Information

Technical information collected automatically when you use our services:

• IP address and general geographic location information
• Browser type, operating system, and device information
• Login and logout times and session duration
• Game play history, betting, and transaction records
• Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

We may receive necessary information from trusted third parties to verify identity, prevent fraud, and ensure financial security. Such information collection is always in compliance with applicable laws and regulations.

3 Purpose of Using Information

77pd uses the collected information for the following legitimate purposes:

• Account management: Creating, verifying, and maintaining your account.
• Service delivery: Ensuring access to games, betting, and other platform features.
• Financial transactions: Processing deposits, withdrawals, and bonuses.
• Customer support: Providing assistance via live chat and email.
• Security and fraud prevention: Detecting and preventing unauthorized access and fraud.
• Age verification: Ensuring only users aged 21 or above use the platform.
• Responsible gaming: Monitoring gaming behavior and providing responsible gaming support.
• Legal compliance: Complying with applicable laws and regulations.
• Service improvement: Improving the quality of the platform and user experience.

4 Disclosure and Sharing of Information

77pd generally does not share your personal information with third parties. However, disclosure may be necessary in the following limited circumstances:

4.1 Service Providers

We engage trusted third-party service providers for payment processing, identity verification, and technical infrastructure management. These providers access information only for specified purposes and are bound by strict confidentiality agreements.

4.2 Legal Requirements

We may be required to disclose information in response to a court order, directive from a statutory authority, or applicable law. In such cases, we will provide only the minimum information necessary.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. However, the terms of this privacy policy will continue to apply under the new ownership.

5 Data Protection and Security

77pd uses industry-standard security technologies and practices to keep your personal information secure:

• SSL encryption: All data transmitted on our platform is protected by SSL/TLS encryption.
• Secure servers: Sensitive information is stored on secure, encrypted servers.
• Access controls: Only authorized staff access personal information on a need-to-know basis.
• Regular security reviews: Our systems and processes undergo regular security testing.
• Two-factor authentication: An additional verification layer is available for account security.

Please note that complete security cannot be guaranteed when transmitting information over the internet. While we take the highest security measures, you also bear some responsibility for your data security — particularly keeping your password confidential.

6 Cookie Policy

Cookies and similar tracking technologies are used on the 77pd website. Cookies are small text files stored in your browser that help improve the functionality of the platform.

6.1 Types of Cookies

• Essential cookies: Required for the basic functionality of the platform, such as maintaining login sessions.
• Functional cookies: Used to remember your preferences and settings.
• Analytical cookies: Collect anonymous data to understand platform usage patterns and make improvements.
• Security cookies: Help detect and prevent fraudulent activity.

6.2 Cookie Controls

You can manage cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of the platform.

7 Data Retention Period

77pd retains your personal information only for as long as necessary:

• Active account information is retained for as long as the account remains active.
• Certain information may be retained after account closure to meet legal requirements.
• Financial transaction records are kept for the period required by applicable law.
• Information related to suspicious activity is retained until the investigation is complete.

After the specified retention period, information is securely deleted or anonymized.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access Information

You may request a copy of the personal information we hold about you at any time. We are obligated to provide a complete list of the information collected.

8.2 Right to Correct Information

If the information we hold is inaccurate or incomplete, you may request a correction through our support.

8.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained to meet legal obligations or protect legitimate interests.

8.4 Right to Object to Processing

You may object to the processing of your information for specific purposes. You have the right to object to marketing communications at any time.

8.5 Right to Data Portability

You may request your information in a structured, commonly used format. Contact our support to exercise this right.

9 Minors and Age Restrictions

77pd is a gaming platform for users aged 21 and above only. We do not knowingly collect information from any minor. If a minor has used our platform and their information has been collected, that information will be deleted immediately upon a guardian's request.

If age verification fails, the account will be suspended immediately and any retained information will be handled in accordance with applicable regulations.

10 Third-Party Links and Services

Our platform integrates with third-party service providers such as game developers and payment gateways. These third parties have their own privacy policies and 77pd has limited control over their data collection practices.

We work with trusted and reputable third parties and verify their privacy practices. However, 77pd is not directly responsible for privacy breaches by third parties.

11 Policy Changes and Updates

77pd reserves the right to change and update this privacy policy from time to time. When significant changes are made to the policy:

• The date of the update will be displayed at the top of this page.
• For important changes, a notification may be sent to the registered email address.
• Continued use of the platform after changes will be considered acceptance of the new policy.

We recommend reviewing this page regularly so that you stay informed of the latest information.

12 Responsible Gaming and Data Protection

77pd believes that responsible gaming and data protection complement each other. Using information about your gaming behavior, we:

• Identify signs of addiction and provide support when needed.
• Recommend self-control tools such as deposit limits and temporary breaks.
• Provide personalized responsible gaming advice.

To learn more about responsible gaming, visit our Responsible Gaming page.